Privacy Policy

247advice.co.uk is a trading style of United Trade and Industry Ltd (Company No. 08248531), registered in England and Wales.
Registered address: Royal Court, Cromwell House, Brook Street, Macclesfield, SK11 7AE.

We are committed to protecting your privacy and handling your personal data responsibly. This notice explains how we collect, use, and safeguard your information when you visit our website.

Scope of This Policy
This privacy notice applies solely to the activities of 247advice.co.uk and its users in relation to this website. It does not apply to any external websites accessed via links from our site, including social media platforms. We encourage you to review the privacy policies of those third-party sites before using them.

What We Do

247advice.co.uk provides guidance and support to motorists regarding parking-related matters.

Purpose of This Notice

This notice outlines:

What personal data we collect
How we use your data
Who we share your data with
Your data protection rights
Our cookie policy

Consent and Legal Basis
By using our website, you consent to the terms outlined in this privacy notice.
We process personal data under the legal basis of legitimate interest, where necessary to provide our services and improve user experience.

Data We Collect

We collect personal data in two ways:

Data You Provide
You may give us data when:

Contacting us via the website, post, email, or other means
Using our chatbot or submitting forms

Data We Collect Automatically
When you access our website, we automatically collect:

IP address
Date, time, and frequency of visits
Interaction patterns with website content

This helps us improve site functionality and user experience.

Keeping Your Data Secure

We use appropriate technical and organisational measures to protect your data, including:

Secure servers and encrypted communications
Restricted access to personal data

Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this notice, unless a longer retention period is required by law.

Sharing Your Data

Analytics and Website Performance
We use Google Analytics and Microsoft Clarity to help us understand how visitors use our website and to improve the overall user experience.
These services collect information such as IP addresses, device type, pages visited, time spent on pages, and interaction data (for example, clicks and scroll behaviour).
The information is used to generate anonymised statistics and heatmaps that help us identify and fix usability issues.
Both providers process data in accordance with their own privacy policies.

AI Chatbot Tool
Our automated chatbot, available at https://www.247advice.co.uk/shouldiappeal, is operated by Barbour Logic Ltd.
When you use this feature, the information you provide (such as your responses, enquiry type, and interaction data) is handled directly by Barbour Logic in accordance with their own privacy policy.
Barbour Logic uses this information to deliver tailored guidance and may store limited data for service improvement and audit purposes. We encourage you to review Barbour Logic’s Privacy Policy before using the tool.

Parking Operator Enquiries
Where necessary to assist with your enquiry or provide advice, we may share relevant information with the parking operator who issued your charge. This only occurs where it is essential to address your request and is handled securely.

All third parties we work with are required to comply with UK data protection law and process information only for the specific purposes described above.

Your Rights

You have the following rights under UK GDPR:

Right of access – Request copies of your personal data
Right to rectification – Correct inaccurate or incomplete data
Right to erasure – Request deletion of your data in certain cases
Right to restrict processing – Limit how we process your data
Right to object – Object to processing based on legitimate interest
Right to data portability – Request transfer of your data to another organisation

You do not need to pay to exercise your rights. We will respond within one month.

To make a request, contact us at:
Email: Contact@theipc.info
Post: Cromwell House, Royal Court, Macclesfield, SK11 7AE

How to Complain
If you are unhappy with how we handle your data, you can lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk

External Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before providing any personal data.

247advice.co.uk is a trading style of United Trade and Industry Ltd (Company No. 08248531), registered in England and Wales.
Registered address: Royal Court, Cromwell House, Brook Street, Macclesfield, SK11 7AE.

We are committed to protecting your privacy and handling your personal data responsibly. This notice explains how we collect, use, and safeguard your information when you visit our website.

Scope of This Policy
This privacy notice applies solely to the activities of 247advice.co.uk and its users in relation to this website. It does not apply to any external websites accessed via links from our site, including social media platforms. We encourage you to review the privacy policies of those third-party sites before using them.

What We Do
247advice.co.uk provides guidance and support to motorists regarding parking-related matters.

Purpose of This Notice

This notice outlines:

What personal data we collect
How we use your data
Who we share your data with
Your data protection rights
Our cookie policy

Consent and Legal Basis
By using our website, you consent to the terms outlined in this privacy notice.
We process personal data under the legal basis of legitimate interest, where necessary to provide our services and improve user experience.

Data We Collect

We collect personal data in two ways:

Data You Provide
You may give us data when:

Contacting us via the website, post, email, or other means
Using our chatbot or submitting forms

Data We Collect Automatically
When you access our website, we automatically collect:

IP address
Date, time, and frequency of visits
Interaction patterns with website content

This helps us improve site functionality and user experience.

Keeping Your Data Secure

We use appropriate technical and organisational measures to protect your data, including:

Secure servers and encrypted communications
Restricted access to personal data

Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this notice, unless a longer retention period is required by law.

Sharing Your Data

Analytics and Website Performance
We use Google Analytics and Microsoft Clarity to help us understand how visitors use our website and to improve the overall user experience.
These services collect information such as IP addresses, device type, pages visited, time spent on pages, and interaction data (for example, clicks and scroll behaviour).
The information is used to generate anonymised statistics and heatmaps that help us identify and fix usability issues.
Both providers process data in accordance with their own privacy policies.

AI Chatbot Tool
Our automated chatbot, available at https://www.247advice.co.uk/shouldiappeal, is operated by Barbour Logic Ltd.
When you use this feature, the information you provide (such as your responses, enquiry type, and interaction data) is handled directly by Barbour Logic in accordance with their own privacy policy.
Barbour Logic uses this information to deliver tailored guidance and may store limited data for service improvement and audit purposes. We encourage you to review Barbour Logic’s Privacy Policy before using the tool.

Parking Operator Enquiries
Where necessary to assist with your enquiry or provide advice, we may share relevant information with the parking operator who issued your charge. This only occurs where it is essential to address your request and is handled securely.

All third parties we work with are required to comply with UK data protection law and process information only for the specific purposes described above.

Your Rights

You have the following rights under UK GDPR:

Right of access – Request copies of your personal data
Right to rectification – Correct inaccurate or incomplete data
Right to erasure – Request deletion of your data in certain cases
Right to restrict processing – Limit how we process your data
Right to object – Object to processing based on legitimate interest
Right to data portability – Request transfer of your data to another organisation

You do not need to pay to exercise your rights. We will respond within one month.

To make a request, contact us at:
Email: Contact@theipc.info
Post: Cromwell House, Royal Court, Macclesfield, SK11 7AE

How to Complain

If you are unhappy with how we handle your data, you can lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk

External Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before providing any personal data.